Service Uptime Guarantee in Shared Website Hosting
Using a shared website hosting account through our company, you'll be able to enjoy 99.9% server uptime. We have essentially eliminated the downtime since we use a sophisticated cloud hosting platform and we do not manage everything on one server like the majority of providers do. Alternatively, we run each and every service on an independent set of servers, so your files, e-mail messages, databases, etc, are going to be managed by different web servers. That way, we are able to also balance the load far more efficiently and guarantee the stable functioning of your web sites at all times. The accessibility of the web servers is ensured by a number of backbone Internet providers and diesel powered backup generators, so your websites will be up and running no matter what. We also have professionals checking the web servers round the clock, which includes weekends & holidays, and they will deal with any unforeseen issue that may show up.
Service Uptime Guarantee in Dedicated Web Hosting
All of our dedicated plans feature a 99.9% hosting server and network uptime guarantee and routine maintenance procedures are included in the other .01% of the time. We test each server diligently before we hand it over to the client and we use new hardware components in order to avoid any chance of hardware problems. Any unanticipated software issues will be resolved instantly by our system admins as they keep an eye on all hosting servers 24/7. In order to avoid infrastructural problems, our data center facility in the downtown area of Chicago uses powerful diesel backup generators, while the connectivity to the machines is guaranteed by redundant fiber lines from various backbone Internet providers. To be on the safe side, we have hardware and software firewalls, so even if your websites are flooded, we can take action instantly and filter the unwanted traffic before it reaches your dedicated server and interrupts the proper functioning of your websites.