Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Resolution Guarantee

  • Our tech help staff is online round–the–clock to handle all of your current assistance demands. Every ticket you send out to us will be taken care of within maximum 1 hour. If your issue calls for assistance from an administrator, we are going to address the ticket to the person on shift and will inform you that the issue is being taken care of.

  • Top quality support service

  • Top–quality Tech Support Service

  • We offer round the clock client assistance through a turbo–fast ticket platform included in your Control Panel. You could contact us all the time about any of the programs that come installed in advance on the virtual server, including the chosen Linux OS, the server admin panel and our custom produced Web Site Control Panel.

  • Intuitive help center

  • An Intuitive Help Zone

  • Each part of the Web Site Control Panel that is included completely free with your VPS provides you with an incorporated article base. You will see a selection of illustrative how–to content articles and a range of step–by–step video classes that show all the fundamental website managing duties. You can obtain them by hitting the Help or Video keys in the upper right part of each Control Panel section.