1 hour ticket response
We are committed to delivering a prompt and accurate solution to each support ticket posted by a user. Our accomplished client care staff representatives will review your problem and will offer you the most efficient option. We offer a 1–hour response time guarantee for all technical support tickets. In reality, the average response time has proven to be 20 minutes.
A Top–Notch Technical Support Service
Each member of our support staff has many years of experience in the Linux shared website hosting packages field and the majority of them have been with us for at least 5 years. They all are eager to respond to all your queries in the most professional way possible.
An Intuitive Help Center Section
Built into the Web Site Control Panel is an easy–to–browse Help Center section, which features different sources of information. You can search through a frequently updated knowledge base offering web hosting account management articles and website management articles, check out the educational video tutorials or have a look at our F.A.Q. repository.